Privacy Policy
Your privacy is paramount to us. This policy outlines how we collect, use, and protect your personal information.
At Madrid Marble, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
By using our services, you agree to the collection and use of information in accordance with this policy. We respect your privacy and are dedicated to maintaining the confidentiality of your personal data.
Quick Navigation
Information We Collect
Personal Information
- • Name, email address, phone number, and postal address
- • Company name and job title (if applicable)
- • Project details and preferences
Communication Data
- • Messages, inquiries, and correspondence through our contact forms
- • Email communications and customer service interactions
Technical Information
- • IP address, browser type, device information, and operating system
- • Website usage data, pages visited, and time spent on our site
- • Cookies and similar tracking technologies
How We Use Your Information
Service Delivery
To process your inquiries, provide quotes, and deliver our premium marble services.
Customer Support
To respond to your questions, provide technical support, and improve our services.
Marketing Communications
To send you updates about our services, promotions, and industry insights (with your consent).
Analytics & Improvement
To analyze website usage, improve user experience, and enhance our services.
Data Protection & Security
Our Commitment to Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication protocols
- Secure data storage and backup systems
Your Privacy Rights
Right to Access
You have the right to request access to the personal information we hold about you.
Right to Correction
You can request correction of any inaccurate or incomplete personal information.
Right to Deletion
You may request deletion of your personal information, subject to legal obligations.
Right to Object
You can object to processing of your personal data for marketing purposes at any time.
To exercise any of these rights, please contact us at info@madridmarble.com. We will respond to your request within 30 days.
Third-Party Services
We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or serving our customers. These parties are contractually obligated to:
- ✓ Use your information only for the purposes we specify
- ✓ Maintain the confidentiality and security of your data
- ✓ Comply with applicable data protection laws
We do not sell, trade, or rent your personal information to third parties for their marketing purposes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Phone
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
Questions About Your Privacy?
We're here to help. Contact our privacy team if you have any questions or concerns about how we handle your personal information.
Contact Us